Five hundred and fifty biscuits, one gold monogram, and a delivery date that was never going to move.
When Steph's team at L'Atelier 5 came back to us with a new client brief, we knew the work would be exacting. The London hotel was about to open and their giveaway item needed to feel as considered as the guest list.
The brief
Steph had worked with us before, and the packaging from that earlier project became the starting point for this one. The request was specific:
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The monogram in gold on a white iced biscuit
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Delivery by Friday 9th October
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Client-supplied ribbon and a printed tag, tied onto every pack
We confirmed the timeline, agreed the ribbon length, and waited for the final artwork.

The detail in the monogram
The monogram is an ornate, interlaced crest with fine scrolls and small decorative flourishes. We piped it by hand in raised royal icing, in warm gold, on a smooth white base.
Piping a design like this 550 times asks for patience and a steady hand. Each biscuit had to look like the last, and the fine curves had to stay crisp from the first to the final one.
Packaging that finishes the story
Each biscuit was sealed in clear cellophane so the monogram stayed visible. Steph's team supplied an olive-green satin ribbon and a deep-green textured tag with the St. Regis crest in gold foil. We tied every bow by hand.
Gold, white and green made a quiet, confident palette. It looked like the hotel, not like a biscuit wearing a logo.
Packed for the journey
Before leaving our Yorkshire kitchen, the biscuits were laid out in rows and protected with bubble wrap. A biscuit that arrives broken is a gift that has failed, so protection is part of the craft.
Why bespoke biscuits suit a launch
A launch is the start of a relationship with guests, partners and press. A handmade giveaway gives that first impression something to hold. It is also edible, photographable and far less likely to end up at the bottom of a tote bag than another printed freebie.
For B2B teams, that is the point. When people feel looked after, they remember who made them feel that way.

Handmade for the moments that matter
Everything we make is baked to order in Yorkshire, in whatever shape and colour the brief needs. Our clients include the BBC, Amazon, Fendi, NatWest and Harvey Nichols, but the principle is the same at 550 biscuits or 5,500. Someone should feel appreciated.
If you are planning an opening, a campaign or a client thank-you,Β tell us what you need and when. We will tell you honestly whether we can do it, and then make it beautifully.
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