The Biskery

Terms & Conditions

  1. Interpretation

1.1 Definitions

In these Conditions the following words have the following meanings:

Brands: means a name, term, design, symbol, or any other feature that identifies one seller's goods or service as distinct from those of other sellers.

Business Day: a day other than a Saturday, Sunday, or public holiday in England, when banks in London are open for business.

Business Hours: the period on any Business Day.

Company(Our and We): The Biskery Ltd registered number 13142650 whose registered office is at 107 Harehills Lane, Leeds, England, LS8 4DN.

Conditions: the terms and conditions set out in this document as amended from time to time in accordance with the Variation clause.

Contract:  the contract between the Company and the Customer for the sale and purchase of the Goods in accordance with these terms and conditions.

Customer(You and Your): the person(s), firm or company whose written order for the Goods is accepted by the Company.

Delivery Location:  has the meaning given at clause [INSERT NUMBER].

Delivery Point: the place where delivery of the Goods is to take place.

Force Majeure Event:  an event, circumstance, or cause beyond a party's reasonable control.

Goods: means any goods which the Company is to sell to the Buyer.

Order:  the Customer's order for the Goods, as set out in the Customer's purchase order form.

Our: has the same meaning as Company.

Specification:  the specification for the Goods as stated on the Company’s website or that is agreed by the Customer and the Company.

We: has the same meaning as Company.

You and Your: has the same meaning given to it as Customer.

Please carefully read the following terms and conditions before submitting your Order as they constitute a binding agreement between you and the Company.

The Company reserves the right to amend or withdraw any goods and/or service that it provides, on the Company’s website without giving notice.

Please note that if for any reason the Company’s site is unavailable, the Company will not be liable.

  1. Basis of Contract

2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice, or course of dealing.

2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification submitted by the Customer are complete and accurate. If the Company cannot accept your Order, the Company will notify you.

2.3 The Order shall only be deemed to be accepted when the Company issues a written acceptance of the Order, at which point the Contract shall come into existence.

2.4 These are the terms under which the Company sells all Goods to the Customer. By placing an Order for any of the Goods, you agree to be bound by these Terms and Conditions.

2.5 Before placing an Order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked ‘I Accept.’ If you do not click on the ‘accept’ button, you will not be able to submit an Order.

2.6 Before placing an Order via email, you will be asked to agree to these Terms and Conditions. By submitting an order, the Company will assume that you have accepted these Terms & Conditions, in their entirety.

 

2.7 You can only purchase the Goods from the website if you are:

2.7.1 eligible to enter into a contract; and

2.7.2 at least 18 years old,

unless the Customer is a body corporate, in which case clause 2.7.2 is not applicable.

 

  1. Goods

3.1 The Goods are described on the Company website or Specification.

3.2 Your Order is an Offer to the Company to buy its Goods. Once you have placed your Order, you will receive a confirmation of your Order to notify you that the Company has received and accepted your Order. Subsequently, you will receive an invoice by email for your Order.

3.3 By submitting an Order and subsequently accepting these Conditions, the Customer warrants that they have the intellectual property rights, or the consent of the Brand detailed on their Specification to lawfully place an order.

3.4 If the Customer has obtained consent, the Company reserves the right to see proof of such consent or decline the instruction until consent has been provided to the Company.

3.5 The Customer shall indemnify the Company against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by the Company in connection with any claim made against the Company for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with the Company's use of the Specification. This Clause shall survive termination of the Contract.

3.6 The Company reserves the right to amend the Specification if required by any applicable statutory or regulatory requirement, and the Company shall notify the Customer in any such event.

3.7 If we receive a specification via image, this must be sent to us as a JPEG, JPG or PNG.

3.8 If you are aware of any allergies, please alert us when placing your order. 
Our core products contain the allergens wheat (gluten), milk and eggs, and they MAY CONTAIN nuts, peanuts, soya, sulphur dioxide, sesame, celery and mustard.
It is your responsibility to educate the people you serve the biscuits about these allergens.

 

  1. Product Description and Specifications

4.1 We have made every effort to ensure that the Goods displayed on the Company website and in the Company, brochures conform to the descriptions and photographs. The colours, specifications, dimensions, and descriptions of items on the website and brochures are quoted as accurately as possible, but please note that all images are for illustration purposes only. The colours you see will depend on the resolution of your monitor and we cannot therefore guarantee that your monitor’s display of any colour will always reflect accurately the colour of the item delivered. We reserve the right from time to time to vary the dimensions, specifications, descriptions, and quantities of items displayed on our website without prior notice.

4.2 All Goods which appear on the website are subject to availability.

4.3 In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

4.4 A personal gift message can be included with all Orders. Please note that ‘special’ characters, clip art images, emoticons, etc. are not always recognised. Please decide on your message before placing an Order as an amendment after the Order has been placed may not be possible.

4.5 If you notice an error in your Order confirmation you must notify us as soon as possible, at the latest three working days before your Order is due to be delivered.

 

  1. Delivery

5.1 Please note no delivery courier can guarantee 100% next day delivery.

The Company shall ensure that:

5.2 each delivery of the Goods is accompanied by a delivery note that shows the date of the Order, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and

5.2 if the Company requires the Customer to return any packaging materials to the Company, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as the Company shall reasonably request. Returns of packaging materials shall be at the Customer's expense.

5.3 The Company shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after the Company notifies the Customer that the Goods are ready.

5.4 Delivery is completed when the Goods arrive at the Delivery Location.

5.5 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Company shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Company with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

5.6 If the Company fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Company shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

5.7 You biscuits will be delivered with clear storage instructions (keep them in a dark, dry ambient temperature location). You must therefore ensure that there is someone to accept these items. As responsibility for the biscuits after delivery has taken place, lies with the recipient.
Fresh food is perishable. Therefore these products are excluded from your statutory right to return purchases within the fourteen day ‘cooling-off’ period.

 

  1. Corporate Order Deliveries

6.1 We dispatch our UK addressed corporate orders up to 2kg with a relevant Royal Mail service. Orders of over 2kg might be shipped with another courier. While we make every endeavour to post your order within the agreed timeframe, we cannot take responsibility for any delays or damage that occurs in the postal system.

6.2 All deliveries must be to a named individual and include a contact phone number. If delivery to that address is not possible, you may be given the option of re-delivery or collection. If the delivery subsequently still fails or the delivery is refused by the recipient (e.g., an unwanted gift) then the Goods will be returned to us, and you will be contacted for instructions as to where the Goods should be delivered to. Please note that the postal cost for re-delivery from our head office will be passed on to you.

6.3 Refunds will not be available in these circumstances.

6.4 Delivery times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure (e.g., weather) for which we will not be responsible.

6.5 If the items are not delivered within the time period that we specify in the confirmation email, please in the first instance contact orders@thebiskery.com quoting the order reference contained in your Order confirmation email.

 

  1. Corporate Orders Multiple Addresses

7.1 Large corporate Orders that are going to be sent to more than four different addresses we require you to use our formatted password protected excel sheet. If you supply your own sheet, then delays can be incurred in the sending of your Goods. Please contact us for further information and time scales prior to submitting your Order.

 

  1. Delivery to United Kingdom Addresses

8.1 All deliveries must be to a named individual. If delivery to that address is not possible, you may be given the option of re-delivery or collection. If the delivery subsequently still fails or the delivery is refused by the recipient (e.g., an unwanted gift) then the Goods will be returned to us, and you will be contacted for instructions to where the Goods should be delivered. Please note that the postal cost for re-delivery will be passed on to you.

8.2 Refunds will not be available in these circumstances.

8.3 Delivery times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure (e.g., weather) for which we will not be responsible.

8.4 If the items are not delivered within the time period that the Company specifies in the Order confirmation email, please in the first instance contact orders@thebiskery.com quoting the order reference contained in your Order confirmation email.

 

  1. Delivery Outside the United Kingdom

9.1 The Goods specified on this website are suitable and approved for use for Customers within the United Kingdom (excluding Channel Islands and Isle of Man). Customers who choose to purchase items for usage and distribution to locations outside the United Kingdom do so at their own risk and should ensure that the Goods and delivery of them complies with local laws.

9.2 All deliveries must be to a named individual and include a contact phone number. If delivery to that address is not possible, you may be given the option of re-delivery or collection. If the delivery subsequently still fails or the delivery is refused by the recipient (e.g., an unwanted gift) then the Goods might be returned to us, in which case you will be contacted for instructions on where the Goods should be delivered. Please note that the postal cost for re-delivery will be passed on to you.

9.3 Refunds will not be available in these circumstances.

9.4 Delivery times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or Force Majeure Events (e.g., weather) for which we will not be responsible.

9.5 If the items are not delivered within the time period that we specify in the confirmation email, then please in the first instance contact orders@thebiskery.com quoting the order reference contained in your Order confirmation email.

  1. Items Which Are Damaged in Transit

10.1 If you take delivery of a package from us the Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them. Should the Goods have been damaged in transit, then we will require proof of damage within 24 hours of receipt of your Order. Depending on the damage we can either replace the damaged Goods, send a gift voucher to the value of the damage, or provide you with a refund to the value of the damage.

10.2 You are responsible for sending the Goods back to us. On their return we will check the items, and we may request proof of purchase and/or photos of the damage and packaging in order to enable us to investigate the matter with our courier and packing facility.

10.3 We will have no liability to you for any indirect loss. Please ensure you state your Order confirmation number, dispatch, and delivery details in all communication to us.

10.4 In such circumstances, please email hello@thebiskery.com. It is your responsibility to ensure that the items are adequately wrapped. The Goods can be returned to our headquarters at: 107 Harehills Lane, LS8 4DN, Leeds, UK.

 

  1. Customs Duties

11.1 Items for delivery outside the United Kingdom may be subject to import duties, taxes, and fees. These are levied once the items reach the specified destination. You are responsible for import duties, taxes and fees incurred on your purchases.

11.2 For Orders placed on our website, we make every effort to include the applicable duty and tax, which we will pay on your behalf, however there may be additional local duties and taxes that are out of The Biskery’s control that you may need to pay in order to receive the Goods, this is your responsibility to check.

11.3 Customs authorities may request personal information such as a social security number when inspecting your parcel; failure to provide this information to Customs will result in the parcel being returned. We therefore recommend that the recipient’s telephone details be included with the Order. In these instances, we are unable to refund the cost of postage and packaging.

11.4 For items you Order, you are considered to be the importer of the Goods and must comply with all laws and regulations of the country to which the items are to be delivered.

11.5 Please note that cross-border deliveries are subject to opening and inspection by customs authorities. We cannot guarantee that your Goods will arrive in the same condition that they were dispatched should they be subject to inspection.

 

  1. Cancellations Prior or After Despatch

12.1 You must notify us three working days before the Order is due to be delivered if you wish to cancel your Order. If you are eligible for a refund, the refund will only be made to the card used to place the order and will only be processed after we have confirmed cancellation and refund.

12.2 Once confirmed, it may not be possible to prevent an Order from being dispatched. Similarly, once dispatched we are unable to stop delivery or cancel the Order.

12.3 If you wish to cancel your Order, please contact orders@thebiskery.com or call on 07513 88 35 35.

12.4 If Orders cannot be stopped or cancelled before dispatch, you will not receive a refund, unless the Goods are defective or not as set out on our website or in your Specification.

 

  1. Quality

13.1 The Company will ensure that the Goods shall conform with their description and any applicable Specification, be free from material defects in design, material and workmanship; and be of satisfactory quality within the meaning of the Sale of Goods Act 1979) and be fit for any purpose held out by the Company when the Order dispatches for delivery.

13.2 Subject to clause 13.3, if:

13.2.1 the Customer gives notice in writing to the Company within a reasonable time of two days starting from the date of Delivery to discover that some or all of the Goods do not comply with 6.1or;

13.2.2 the Company is given reasonable opportunity of examining such Goods; and

13.2.3 the Customer (if asked to do so by the Company) returns such Goods to the Company’s place of business at the Company’s expense,

13.3 the Goods will be delivered with clear storage instructions (keep them in a dark, dry ambient temperature location). You must therefore ensure that there is someone to accept these items. As responsibility for the biscuits after delivery has taken place, lies with the Customer.

13.4 Taste is subjective; therefore, we cannot refund products returned to us on the basis that the taste is not to your liking.

 

 

  1. Title and Risk

14.1 The risk in Goods shall pass to the Customer on completion of delivery.

14.2 Title to the Goods shall not pass to the Customer until the Company receives payment in full (in cash or cleared fund) for the Goods. This includes delivery charges.

  1. Price and Payment

15.1 Goods are displayed with prices in GBP sterling at the time of your Order.

15.2 The price will be as set out on our website, unless in cases of clear error.

15.3 The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Company's published price list in force as at the date of delivery.

15.4 The Company may, by giving notice to the Customer at any time prior to delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:

15.4.1 any factor beyond the Company’s control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials, and other manufacturing costs);

15.4.2 any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or

15.4.3 any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions.

15.5 You will have the option of reconfirming your Order at the revised price or cancelling your Order and receiving a refund. If we are unable to reach you, your Order for the incorrectly priced item will be cancelled, and we are not obliged to honour such orders.

15.6 The price of the Goods:

15.6.1 includes amounts in respect of the value added tax (VAT), which the Customer shall be liable to pay to the Company at the prevailing rate; and

15.6.2 excludes the costs and charges of packaging, insurance, and transport of the Goods, which shall be invoiced to the Customer.

15.7 The Company will immediately invoice the Customer for the Goods on or at the time of placing an Order with the Company for the Goods.

15.8 The payment for all Goods must be made via credit or debit cards listed on our website. If payment is not processed and is refused by your card issuer, we will not be liable for any delay or non-delivery of the Goods you Order.

15.9 Our website uses high-level SSL encryption technology. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as ‘https’ will replace the ‘http’ at the front of the www.thebiskery.com in your browser address window. A small, locked padlock will also appear in the address bar of your browser window.

  1. Limitation of liability

16.1 Nothing in the Contract limits any liability which cannot legally be limited, including liability for:

16.1.1 death or personal injury caused by negligence;

16.1.2 fraud or fraudulent misrepresentation;

16.1.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979; or

16.1.4 defective products under the Consumer Protective Act 1987.

16.2 Subject to clause 16.1, the Company’s total liability to the Customer shall not exceed the price of the Goods purchased by the Customer.

16.3 Subject to clause 9.1, the following types of loss are wholly excluded:

16.3.1 loss of profits;

16.3.2 loss of sales or business;

16.3.3 indirect or consequential loss;

16.3.4 special economic or exemplary losses; and

16.3.5 damages however they may arise, whether foreseeable of otherwise.

16.4 This clause 9 shall survive termination of the Contract.

 

  1. Termination

17.1 Purchases made online or over the telephone.

17.2 You have the right to cancel your order made online or over the telephone within a ‘cooling off’ period of 14 days from the day you placed the order.

17.3 This right applies to all items except:

17.3.1 Perishable goods that are made to your specifications or are clearly personalised.

17.4 Goods which are liable to deteriorate or expire within 10 weeks.

17.5 Food items that have been purchased at a discount due to a short shelf life.

17.6 Also, the cancellation rights for a Contract cease to be available in the following circumstances:

17.6.1 in the case of a Contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if they become unsealed after delivery.

17.6.2 in the case of any sales Contract, if the goods become mixed inseparably (according to their nature) with other items after delivery.

17.7 If you wish to cancel your Order, please email hello@thebiskery.com or call 07513883535.

17.8 Your statutory rights are not affected.

18 Items Which Are Incorrect

18.1 Once you accept delivery of a package from us the Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them. Should the goods delivered to you not be as described or are not per your agreed sample (if we supplied you with a physical sample), we will either replace the product, send a gift voucher, or provide you with a refund, if the fault is notified to us within 3 days of you receiving the Goods.

18.2 You are responsible for sending the goods back to us. On their return we will check the items, and we may request proof of purchase and/or photos of the damage and packaging to enable us to investigate the matter with our courier and packing facility.

18.3 In such circumstances, please email hello@thebiskery.com. It is your responsibility to ensure that the items are adequately wrapped. The Goods can be returned to our headquarters at: 107 Harehills Lane, LS8 4DN, Leeds, UK.

 

  1. Promotions and Promotional Codes

If you have a published ‘The Biskery Ltd promotion code,’ please note that offers cannot be used in conjunction with any other offers and offers apply to one per household. Please see the relevant product or offer page for the terms and conditions applicable to the relevant promotion.

 

  1. Beyond Reasonable Control

We will not be responsible to you for any delay or failure to comply with our obligations under these Terms & Conditions if the delay or failure arises from any cause beyond our reasonable control or Force Majeure Events.

  1. Complaints

If you have a complaint about an Order, this website, or any other matter relating to The Biskery Ltd, then please in the first instance, contact us by using hello@thebiskery.com. Or call us on Tel: 07513 88 35 35 Monday to Friday from 09:30am-3pm. We will respond to you as soon as possible.

  1. Alterations to this Website and General Terms & Conditions

We reserve the right at any time to amend these Terms & Conditions, Privacy & Cookie Policy, and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the website or place an order from the website or by other means.

  1. Content & Intellectual Property Rights of The Biskery

23.1 The Biskery owns (or holds the relevant licence to use) the intellectual property rights in this website, all imagery, descriptions, content and all products and packaging. You are only allowed to use content found on this website as expressly agreed by The Biskery. Any reproduction or redistribution of our intellectual property may result in civil and criminal penalties.

23.2 In addition to these intellectual property rights, the content, defined as: graphics, photographs, image rights, or text are to the best of our knowledge accurate and complete, however we cannot guarantee that it is error-free. Nor can we promise that the functions within the site i.e., html, content and functional aspects are error-free. This also relates to viruses and other harmful viruses; we always recommend that you should have up-to-date and complete virus-checking software to protect yourself.

23.3 You agree that no joint venture, partnership, employment, or agency relationship exists between yourself and The Biskery. You will not express yourself as an employee, agent, or representative of The Biskery and we are not liable for any representation, act, or omission on your part.

 

  1. Personal information

24.1 We retain and use all information strictly under the Privacy Policy.

24.2 We may contact you by using e-mail or other electronic communication methods, by pre-paid post if you have opted in to receive such communications. Should you wish to refrain from receiving this information please let us know in the first instance by contacting hello@thebiskery.com

24.3 It is your responsibility to ensure the information provided to us, your email address is current and accessible, and you can access certain functions on our website. Your personal data will only be used by the Company strictly in accordance with the Data Protection Act 2018, The Electronic Communications Regulations and our Privacy and Cookies Policy.

 

  1. Force Majeure

Neither party shall be in breach of the Contract or otherwise liable for any failure or delay in the performance of its obligations if such delay or failure results from a Force Majeure Event. The time for performance of such obligations shall be extended accordingly. If the period of delay or non-performance continues for 2 weeks, the party not affected may terminate the Contract by giving 7 days' written notice to the affected party.

GENERAL

  1. Assignment and other dealings.

26.1 The Biskery may at any time assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with all or any of its rights or obligations under the Contract.

26.2 The Customer may not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Biskery.

 

 

  1. Confidentiality

27.1 Each party undertakes that it shall not during the Contract, disclose to any person any confidential information concerning the other party, except as permitted by clause 24.

27.2 Each party may disclose the other party's confidential information:

27.2.1 to its employees, officers, representatives, contractors, subcontractors, or advisers who need to know such information for the purposes of exercising the party's rights or carrying out its obligations under the Contract. Each party shall ensure that its employees, officers, representatives, contractors, subcontractors, or advisers to whom it discloses the other party's confidential information comply with this clause; and

27.2.2 as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority. 

27.3 Neither party shall use the other party's confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with the Contract.

 

  1. Entire agreement

28.1 The Contract constitutes the entire agreement between the parties.

28.2 Each party acknowledges that in entering into the Contract it does not rely on any statement, representation, assurance, or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.

 

  1. Variation

No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

 

  1. Waiver

30.1 A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.

31.2 A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

 

  1. Severance

If any provision or part-provision of the Contract is or becomes invalid, illegal, or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the Contract. If any provision of the Contract is deemed deleted under this Clause the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.

  1. Notices

32.1 Any notice given to a party under or in connection with the Contract shall be in writing and shall be:

32.1.1 delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business; or

32.1.2 sent by email to the following addresses (or an address substituted in writing by the party to be served):

The Biskery: hello@thebiskery.com

Customer: Using the details on the Order form.

 

32.2 Any notice shall be deemed to have been received:

32.2.1 if delivered by hand, at the time the notice is left at the proper address;

32.1.2 if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; or

32.2.3 if sent by email, at the time of transmission, or, if this time falls outside Business Hours in the place of receipt, when Business Hours resume.

32.3 This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

 

  1. Third party rights

The Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

  1. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of England & Wales and are under the non-exclusive jurisdiction of the English & Welsh courts. If you live in Scotland, you can bring legal proceedings in respect of the products in either the Scottish or English and Welsh courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or English and Welsh courts.

  1. Customer Services

For order, product, or service enquiries, including any complaints, please contact us with the below details:

Tel: 07513 88 35 35 Monday to Friday from 9:30am-3pm

Email: hello@thebiskery.com

For corporate order enquiries, please contact our sales team:

Tel: 075 13 88 35 35 Monday to Friday from 9:30am-3pm

Email: enquiries@thebiskery.com

  1. Our Details

The Biskery Ltd.
Registered in England: 13142650
Registered office: 107 Harehills Lane, LS8 4DN, Leeds, UK.
VAT No. GB289324271

 

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