When it comes to making hotel stays truly special, the little things often count. A turndown service is one of those lovely touches that can transform rooms into cosy retreats, ready for a great night's sleep.

Turndown treats are lovely surprises that show guests they are valued and cared for. Among these treats, bespoke biscuits have become a fantastic way to add a personal touch.

What are turndown treats, anyway?

Turndown treats are thoughtful goodies left in hotel rooms as part of the turndown service. They can range from classic chocolates and mints to more creative offerings like handmade bespoke biscuits. These treats not only add a touch of luxury but also remind guests that the hotel is genuinely invested in making their stay exceptional.

A VIP treat

In the UK, some hotels have started using our award-winning impressed jam biscuits as part of their turndown service for VIP guests. These biscuits are made with love and care, using traditional recipes that evoke a sense of warmth and hospitality.

Our signature impressed jam biscuits (based on the family recipe of our co-founder) offer wonderful, sumptuous, buttery soft textures. The vanilla flavours and tart notes of redcurrants will leave a lasting impression on guests.

Why bespoke biscuits are a great idea

🙌🏽 Personalisation: Our biscuits can be personalised with a hotel's logo or branding, making them a thoughtful and memorable gesture. This personal touch helps reinforce the hotel's identity and creates a sense of exclusivity for VIP guests.

🙌🏽 Quality and Taste: Handmade with high-quality ingredients, our biscuits offer a superior taste experience compared to mass-produced alternatives. The attention to detail in our production ensures that each biscuit is a sensory delight.

🙌🏽 Sustainability: We prioritise sustainability, using eco-friendly packaging that aligns with the values of environmentally conscious establishments and their guests.

How hotels use bespoke biscuits to wow guests

👌🏽 Luxury Ambiance: Placing a few bespoke biscuits on a beautifully arranged tray in the room creates a welcoming ambiance, signalling to guests that they're in for a special experience.

👌🏽 Personalised Notes: Accompanying the biscuits with a personalised note or card adds a heartfelt touch, making guests feel truly seen, valued and appreciated.

👌🏽 Brand Promotion: By using branded biscuits, hotels can subtly promote their brand while offering a unique amenity that guests are likely to remember and share with others.

Turndown treats are more than just a nice gesture; they're a reflection of a hotel's genuine commitment to providing an unforgettable experience.

Our impressed jam biscuits, with their rich history and personalised touch, represent a new frontier in turndown service, offering a blend of luxury, quality, and sustainability that elevates the guest experience to new heights. 

Contact us today to let us know how our bespoke biscuits can serve you.